Your security is our priority
TaxSlayer Pro safeguards your firm and taxpayer information with enterprise-grade encryption, multi-layer authentication, and a dedicated cybersecurity team — so you can focus on what matters most.
How TaxSlayer Pro protects your information
From the moment you create your account to every return you file, your data is shielded by multiple layers of technical and physical security controls.
Multi-layer authentication
Cybersecurity begins the moment you create your account. We offer safeguards that verify only authorized users can access your firm’s account.
- Complex password creation requirements
- Single-use verification code sent to your mobile phone or email
These features support multi-layer authentication based on your firm’s security preferences.
Taxpayer and firm information protection
Our web-based and desktop applications are protected by technical and physical security controls including:
- Web application firewalls and intrusion detection systems
- Network isolation, auditing systems, data classifications, and data obfuscation practices
- Physical datacenter protections, including security personnel, controlled access points, biometrics, and monitored entry systems
- Encryption for the transmission and storage of sensitive data
Dedicated security team
TaxSlayer Pro’s cybersecurity team works routinely with state Departments of Revenue and the IRS on security and compliance-related matters to help protect taxpayer information and preparer account data.
Continuous compliance audits
We conduct regular internal audits throughout the year to ensure our IT systems remain aligned with regulatory standards and TaxSlayer Pro’s Information Security Policy.
How you can protect your business
Strong security practices across your systems, staff, and processes are essential to protecting your firm and your clients.
Secure your devices and systems
Ensure all firm devices used to access tax software are protected with up-to-date endpoint security and regular patching. Use secure networks, firm-managed antivirus protection, and enable automatic updates to reduce exposure to known security vulnerabilities.
Control access and train your team
Restrict employee access based on their roles, and train staff to identify security threats. Require strong passwords and multi-factor authentication for all preparer accounts.
Protect taxpayer data
Establish secure processes for handling sensitive information, including restricted access, and verification of data requests. Never send confidential data through email, text message, or unencrypted channels, and securely store and dispose of taxpayer records.
Stay alert to threats
Beware of phishing emails and other online scams. Never click a link or download an attachment from an unknown or unexpected sender. If a message looks suspicious, verify the source before interacting with it.
How you can report security issues
If you suspect your firm has been compromised through a security breach, the IRS instructs tax professionals to act quickly by contacting your local IRS Stakeholder Liaison. The liaison will notify the IRS Criminal Investigation department and other appropriate IRS office agencies on your behalf.
Report suspicious emails
If you are a TaxSlayer Pro customer and wish to report a suspicious email, please contact our security team at:
stop-spoofing@taxslayer.com
Report IRS impersonation
If you receive an unsolicited email claiming to be from the IRS or a related service such as EFTPS, report it directly to the IRS at:
phishing@irs.gov
Report product-related matters
To report other issues related to the security of TaxSlayer Pro's tax filing products, contact our cybersecurity team at:
securityissues@taxslayer.com
Cybersecurity Alliance – Augusta, GA
TaxSlayer Pro is headquartered in Augusta, Georgia, home to a growing community of cybersecurity and technology-focused organizations. The region includes institutions such as the U.S. Cyber Center of Excellence, Army Cyber Command, and the Augusta University Cyber Institute.
Being a part of this environment supports our ongoing focus on cybersecurity awareness, talent, and continued investment in protecting your firm and taxpayer information.
Security resources for tax professionals
Tax professionals are frequent targets of phishing, credential theft, and other social engineering attacks. Explore these resources for additional guidance: